![]() ![]() There were also terms and conditions and a privacy policy that covered all of DDC’s services, which also seemed pretty straightforward. These were specific to the test and didn’t include anything that struck me as unusual. This reassured me that the results would remain confidential unless I chose to share them with anyone.īefore submitting the order I had to agree to the terms and conditions. I entered the email address I wanted the results sent to and chose a password and security question. I noticed that I could also sign up for free status updates via text, another helpful feature. However, I again appreciated being given the choice. This seemed like an expensive option, as I guessed I could just print them from the online format if I wanted a paper copy, so chose that option. Additionally, I could pay to receive them via standard postage (£10) or next day special delivery (£22). On the next page, it appeared that I could select how I wanted to receive my results, with the free online option already automatically selected. This wasn’t necessary in my case, but I appreciated the various ways in which I could customise the process, depending on my situation. I could also pay extra to receive my kit in two to three business days or expediate the results from four to three days. It would cost £90 to add extra children or alleged fathers, but including the mother was free. I was also given the option to add additional participants. Regardless, I moved on to the checkout page, where I entered my name and shipping address, and saw that the price had changed back to £98. Although this was only a £1 difference, I thought it was odd. I was a little confused by this, as not only did this provide the same information as the previous page, it advertised the price as £99 rather than the £98 I’d seen beforehand. When I clicked to order the test, I was taken to an intermediary page before proceeding to the checkout, which prompted me to choose between the home (‘Peace of Mind’) DNA kit and the legal version. It was made clear that the test was intended to provide peace of mind only and could not be used for legal purposes. The names of these hadn’t been included, but I noticed an ‘Accreditations’ link which took me to a page containing a full list of them. Apparently, these inspections had been carried out by the ‘most rigorous accrediting organisations’. I was impressed with the measures DDC took to ensure the results were accurate and reliable, including testing each sample twice and being judged as ‘perfect’ in 18 lab inspections. Knowing that I could have the kit at home before choosing whether or not I wanted to go ahead with the test took the pressure off the decision a bit. Despite this slight disappointment, I thought this was a good option to include. Payment instructions would be included in the kit and the full payment would have to be made before the samples were processed. However, as I scrolled down the page and read more information, I realised that (less surprisingly) this was a bit too good to be true, as this option just allowed me to take the samples before paying. I was surprised to see that there was also an option to request a free kit. I noticed a number at the top of the page that could be called for a free and confidential consultation, which I thought was a great customer support feature. I was also pleased to see that the results would be returned three to four days after reaching the lab. It sounded like this would be easy to do, as the product description explained that all I’d have to do was submit cheek swab samples, taken via the kit provided. I read that the test would have a 100% success rate, as long as the steps were followed correctly. I could choose between ‘Peace of Mind’, ‘Legal’ or ‘Prenatal’ options, with a page dedicated to each. The paternity test was easy to find on the DDC website. The company is based primarily in the UK and US, but offers its services to customers all across the globe. In addition, DDC offers tests that analyse DNA to report on ancestry, health, skincare and several other categories. Founded over 20 years ago and now headed up by Connie Hallquist, the company specialises in testing various biological relationships, for both legal and ‘peace of mind’ purposes. Full ReviewĭNA Diagnostics Centre (DDC) is one of the largest consumer genetics companies in the world and offers a wide range of DNA tests. I’d definitely feel confident in using the service again, if I needed to. When the results arrived, they were clear and well explained. In particular, I was impressed with the speed at which I received my results, as well as the numerous options provided when ordering, allowing me to cater the test to my particular situation. I was pleased with DDC’s paternity testing service. ![]()
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